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Conditions...

Please read the following conditions carefully before booking your holiday with us.

Booking: In order to reserve your holiday you need to send a deposit in advance of 25% of the total cost.

Payment: Bookings will be confirmed on receipt of the appropriate deposit payment (or faxed proof of transfer). Upon receipt of the appropriate deposit payment, a Confirmation of Booking will be issued by Casa La Encina detailing the total cost of the holiday, the amount paid and how much remains to be paid (the final payment). The final payment must be paid four weeks before commencement of the holiday. If it is not paid in time we reserve the right to cancel the booking, retain the deposit.

Arrival and departure times: Departure time is by 11:00 am and arrival time is between 3:30pm and 9:00pm.

Cancellation: Any cancellation must be notified to us in writing. If such notification is received more than 28 days before the holiday commencement date, only the deposit will be retained by us. Otherwise, the following charges apply: 15-30 days before, 40%; 10-14 days before, 75%; 9 days or less, 100%.
If you have a travel insurance policy and you have to cancel for reasons covered by the policy we will send you an invoice so that you can claim any money you have paid as a deposit. We strongly advise you to take out travel insurance. You can buy insurance online with a credit card at http://www.endsleigh.co.uk They are a well know and reputable company.

Party size: The number of people allowed for each unit is established in order to provide a safe and comfortable holiday. In case that you need to add a person, let us know and we will do our best to accommodate she or he. In case that this rule is not observed we reserve the right to refuse admittance or terminate your booking with us.

Responsibilities: We strongly recommend that all members of the holiday party obtain appropriate travel and personal insurance cover. Each unit will be cleaned and furnished with fresh bed linens and towels weekly. In addition there is a laundry machine accessibleat the house. You are responsible for the property occupied and expected to take good care of it . We also require that you leave the unit in a clean and tidy condition. Any damages beyond normal useage are your responsibility, and their cost shall be refundable on demand. There will be a 200 euro cleaning and security deposit due upon arrival to be returned the day of your departure granted that the place is left in equal condition that it was found.